One thing I did notice was you're using Intel i7 1.80 Ghz and the 2020 system requires a 2.4 GHz minimum processor. I appreciate you letting me know all of the troubleshooting steps you've taken so far. I want to make sure you're able to use the 2020 QuickBooks Desktop Program. Thanks for reaching out for support here in the Community. Successful!! Thanks to all for your guidance! After researching, I found that a refresh can leave your files and programs intact which I tried. Jupdate - Premier 2020 was loaded on the business computer without any issue so issue is with my test laptop.
#Mac will not open programs install
History of this laptop - had prior separate versions of 2016 Premier and 2019 Enterprise which have been removed.Īny ideas before I install this 2020 version on a working QB Pro 2019 laptop? Don't need to cause down time at work. Tried holding Control key while opening QB without success.ĭisabled all virus & malware software before last install.
Modified QBWUSER to ".OLD" before re-install. Trial install with sample company.įile Doctor - used to evaluate SAMPLE Product company file - no issues. Using QB Tool Hub - Quick fix program / Program Diagnostics / Install Diagnostics - all without success (only item noticed is "The service name is invalid." and "NET HELPMSG 2185" - only hardware requirement not met is slower processor) Then it disappears without any error messages. Installed new QB Premier 2020 R11 (purchased online with Disc but software downloaded from QB site) and it will ask for edition selection and then Finish.
#Mac will not open programs 64 Bit
Computer setup - Win 10 Home 64 bit (all updates installed except Feature Update Win10 Version 21H1) / Intel i7 1.80 Ghz / 8GB RAM / Solid State Drive
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